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    Local Contacts

    We have local partners in Benelux, France, Germany, Italy, Nordics, Poland, Portugal, Spain and Switzerland. Get in touch with a local team of passionate individuals in your country!

    Have a complaint?

    B Lab prioritises responses to stakeholder inquiries and complaints, which can help us identify and take action on misconduct or misrepresentation by Certified B Corporations.  This formal complaint process is an essential component of our certification programme.

     

    In many instances, there may be other mechanisms available to raise complaints or resolve disputes with a company, including communicating directly, engaging a third-party arbiter, or working with regulatory agencies or the legal system.

    B Lab will investigate material, credible, and specific claims against a current B Corp in one of the two following categories:

     

    If you have a complaint that you think falls within the parameters listed above, please submit a formal inquiry Standards Management team.