Outbound Call Account Executive

B Corp: 


Brattleboro, VT

Job Type: 

Full Time



Job Title: Outbound Call Account Executive

Job Description:

We are looking for a Spanish speaking Customer Service/Outbound Call Account Executive out of our Brattleboro, Vermont Location.  The person in this role will deliver the mission of New Chapter by growing sales and managing profitability. 

 New Chapter Mission and Credo:

Our Mission is to deliver the Wisdom of Nature and take our healing mission to more people in more parts of the world.  We strive to be, and be seen as, one of the leading supplement companies in the world by delivering “New Chapters” for the industry and being passionate leaders in all we do. 

 Our Credo Work Ethic points establish our Company values and inspire the best in collaborative business conduct. Our Supercritical Success Factors define the business competencies required for delivery of a healing mission which demands our personal “Absolute Best Performance”, the vitality and growth of every employee at New Chapter.

 Role Purpose:

The primary purpose of this position is to Drive revenue growth and expand New Chapter’s healing mission through new customer development and joint value creation for the customer and shopper.

Essential Responsibilities:

  • Owns outbound call solicitations for designated customers, promptly returns calls and builds relationships with every client contact.
  • Communicates monthly promotions to customers and completes order entry.
  • Provides product information / benefits to customers on calls.
  • Partners with New Chapter Sales Leadership to identify and grow customer sales via relationship building.
  • Collaborates with Central Sales Strategy and other functions to ensure best-in-class customer service and delivery of work.
  • Creates joint business plans with select customers as needed to optimize business performance for customer and New Chapter.

Experience and Qualifications:

  • Fluent in Spanish

  • General Customer Service and Sales experience.

  • Enjoys working with people and ability to multi-task.

  • Exceptional communication skills.

  • Attention to detail.

  • Product knowledge or herbal knowledge.

  • Background in vitamins and minerals, herbal sciences or an extensive base of knowledge of New Chapter products.


New Chapter is an equal opportunity employer.

To Apply:

We value diversity and inclusion and encourage all qualified people to apply. If you require any accommodation in the recruitment process, please contact us with the “Need Help” button in the online application.

Please apply here: https://www.fitzii.com/apply/20398?s=bc